Volunteer - FAQs

How old must I be to be to volunteer?

To volunteer independently, you must be age 16 or older.  Volunteers 16-17 years old will need parental consent on their volunteer application.  Volunteers 9-15 years old may volunteer with an adult partner, typically a parent or guardian under our Pet Partners Program.

What is the Pet Partners Program?

The Pet Partner Program is a wonderful opportunity for children ages 9 to 15 to get involved at the Cleveland APL.  An adult partner must accompany and actively work with/supervise their youth partner in the same volunteer assignment throughout their volunteer experience.  Pet Partners may volunteer in most assignments, including those that work with animals.  Certain restrictions apply. 

How do I become a Cleveland APL volunteer?

Volunteer Orientation
The first step in joining our volunteer team is to attend a Volunteer Orientation. Orientation is a general educational session that will prepare you for volunteer experience at the Cleveland APL.  We provide an overview of the Cleveland APL and a chance to learn more about the opportunities we have available.   

Advance registration is not required; however, seating and parking may be limited with large attendance.  Please be prepared to spend no longer than an hour and a half with us.  We recommend that you have a late breakfast or early lunch before the session.  Doors will close promptly at noon for orientation.  Those who are not timely or are not able to stay for the entire orientation will be asked to attend another session.    

Interview
An interview with the Volunteer Coordinator is a necessary step in the process after orientation. An interview helps us to match your interests, skills and abilities with our available volunteer opportunities and needs.  During our interview time, we may determine your volunteer assignment(s), any necessary training and regular scheduling if applicable.

Available interview dates/times are communicated after orientation.  Those who are not able to schedule an interview following orientation are encouraged to contact the Volunteer Coordinator directly.  Interviews typically last no longer than thirty minutes.

Application
A completed volunteer application is necessary for an interview.  Applications may be submitted by direct mail or by fax – 216-771-2810 - or given directly to the facilitator following an orientation.  Applications submitted in advance are kept on file until you attend orientation.  Due to the large volume of applications received, we will not contact you directly upon receipt of your application.  For orientation dates and times, please see our website. 

Training and Scheduling
We provide training to prepare you for your assignment(s) as we want you to be safe and effective in your volunteer role.  Our supervisors conduct department-specific training for your knowledge and safety.  Depending on your volunteer assignment, training may last approximately 60 to 90 minutes.  Additional support is provided throughout your volunteer experience by your supervisor and other volunteer mentors.

Scheduling for open volunteer opportunities is typically completed by you and the Volunteer Coordinator during your interview.  Thereafter, your assignment supervisor will work with you regarding schedules.

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Why do some positions require a regular weekly commitment?

Volunteers are a big part of the Cleveland APL team.  We rely on our volunteers to help us provide excellent service and care to our animals and clients.  In addition, we want to be sure to utilize your time efficiently and effectively.  Positions that work with animals or clients at the shelter require a regular commitment of at least 2 or more hours per week.  Weekday morning and afternoon availability is typically our greatest need.

What if I can’t make a regular weekly commitment?

You might want to volunteer for special events or offsite adoptions, or work on an occasional special project. If you can’t give of your time but still want to help, you can:

Are there group volunteer opportunities available?

Yes, but they are limited depending upon our needs.  Please keep in mind that group volunteer opportunities do not involve work with our animals.  

Can I complete Community Service hours for school?

Yes.  Students must complete the volunteer process regardless of how many hours are required for school.  If any reporting or evaluations are necessary, please let the Volunteer Coordinator know in advance of the due date, giving adequate time for completion.

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